Explaining for non-Brazilians: The lady had problems with her AC, then this technician said to her put the AC in the cool function, but he couldn't pronounce it correctly and it sounded like a**, as such the lady sent him a voice message saying "Put it in

Explaining for non-Brazilians: The lady had problems with her AC, then this technician said to her put the AC in the cool function, but he couldn't pronounce it correctly and it sounded like a**, as such the lady sent him a voice message saying "Put it in